Wheel Doctor - Portland

Trebor Nnylf 2 months ago

Wheel Doctor bailed us out of what had turned out to be a big problem. One of the wheel locks on our Transit Connect minivan stripped out when our tire shop was swapping out the snow tires. The tire shop could not fix the problem. The dealership could not fix the problem. Three different auto shops that I called could not fix the problem. In desperation, I went to Wheel Doctor to see if they could help. It wasn't easy, but the folks at Wheel Doctor managed to find a way (they welded a regular lug on top of the bad one). In short, I cannot recommend Wheel Doctor enough!

Noah Burpee 5 months ago

Brought my motorcycle rims in for dent repair, they did a great job at straightening them out and keeping them rideable which is the only reason I’m not leaving one star. Most of the people I dealt with there were nice and professional with the exception of one who was very short with me more than once and in neither occasion was I being impolite or rude. This is the same staff member that led to the following. I was initially quoted $600 total for both rims which is already more than twice the usual cost and it still later got bumped to just over $700. Givin the price and the 7 day wait, I naturally expected some refinishing over the burn marks they left during the repair. When I asked about what it would cost to have the paint repaired I was quoted an additional $300 The only reason I came to this shop was because I had a trip coming up and I was told they could have them done in time which wasn’t the case. They ended up taking two days longer than I was initially told and I still missed the trip. If you’re looking for moto wheel repair, there are plenty of shops that will do the same thing for half the price. If you can ship them woodys is the place to go.

james moracco 5 months ago

Brought in a cracked wheel, they fixed it and had me on my way in 20 minutes. Quick and a great price. Wheel is off a Jaguar, new replacement $1,600. No kidding, it's part carbon fiber. Replacement used is between $600 to $1,000. Wheel Doctor saved me a ton of money. Lauren and Oscar were outstanding. Friendly, professional and made me feel like a valued customer. Thank you. Hands down a 10 star rating. I highly recommend.

Dusty Rowe 8 months ago

Not quite sure what words I can use that are respectful to describe the value returned by spending at least 50% more then I would have at any competing shop, and specifically choosing to do business “locally”. I am leaving this review after already taking my wheels back a second time, and giving this shop every opportunity to fix their workmanship and regain my trust. I set very clearly set expectations and paid their full initial estimated price of $2,600 without any haggling or negotiation. $3,500 later, here’s why I’ll take my business to Clackamas or Vancouver in the future: The “new” assembly hardware they installed came loose on my first drive, and I returned the vehicle to the shop immediately. After showing the owner the issue, i was told the car would be ready the next day. Upon following up the next day I was criticized for how I handled the wheels putting them in my car, the fact that the wheels were dirty from having driven them, and the owner reassured me that the shop’s processes are without error but that he would “make it right”. After expressing very direct concern about the quality of work I received for the amount of money I was charged, after sharing the fa

Alex Tsar a year ago

Was quoted $500+ for a 1 small curb rash. While NW wheel repair quoted me $175 for the same job and he’s mobile. Lauren really wanted to sell me her service but she should understand that a wheel repair shouldn’t be that serious and expensive, especially on a wheel that costs $300 brand new. Would be very understandable if the wheel was priced new at $10,000 new. A repair should cost a fraction of the price of new.